Transparent Terms Built for Practice Continuity
The rules, responsibilities, and service expectations that apply when firms and their clients use Audexflow.
1. 99.9% Uptime SLA During Peak Filing Seasons
Audexflow commits to a 99.9% cloud platform uptime Service Level Agreement (SLA) with active auto-scaling infrastructure, especially during high-volume statutory filing months (July ITR, September Tax Audit, October ROC, and March Year-End). In the unlikely event of an unscheduled outage exceeding SLA limits, eligible firms receive pro-rated service fee credits.
2. Clear License & User Seat Policies
Subscriptions provide transparent role-based user seat allotments:
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Admin / Partner Seats: Full access to firm billings, review queues, audit logs, and configuration.
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Staff / Article Seats: Full access to assigned client tasks, working paper checklists, and timesheets.
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Client Guest Seats: Unlimited, zero-cost access for client representatives to upload PBC documents and view filing statuses.
3. Firm Intellectual Property (IP) Guarantee
Your firm's customized checklists, proprietary audit workflows, standard operating procedures, and specific document review templates remain your sole and exclusive intellectual property. Audexflow claims no rights or licenses to your firm's professional audit methodologies.
4. Practice Continuity & Governing Law
These terms are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.